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Testimonials

What some of our clients say about our law services

In 2016 I contacted several solicitors that deal with what I believed to be a medical negligence that I experienced during and after the delivery of my first child. Longden Walker and Renney were the only solicitors that got back to me quickly about my enquiry. I sent the investigation report to them to look over and they responded, again, promptly willing to act on my behalf.

Pam Davis was assigned to my case. She was very polite, empathetic, courteous and professional. Pam constantly kept me updated with the progress of the claim and not once did I feel anxious but rather trusting that Longden Walker and Renney were really fighting my corner. I was very impressed with how efficient they were and I would definitely recommend them to anyone else in the same situation.

I am delighted with the way that you, Richard, made this whole process easy for me, to the extent that I felt I had a friend working on my behalf.

Pam kept me up-to-date and was there to answer any questions I had, as well as being supportive in all aspects of my case. ‘No Win, No Fee’ was exactly explained to me with no hidden costs or expenses.

I would definitely recommend Longden Walker & Renney to everyone, as the service that I received was second to none. They seem to care about each client and understand how that client is feeling.

Nothing will ever ease the pain of what has happened but thanks purely to you, our child will have a quality of life that a few years ago was beyond our wildest dreams.

Longden Walker and Renney were outstanding and tenacious when working on my Claim. They are top drawer!

I was very happy with the service provided by Longden Walker and Renney who represented me at an inquest hearing and advised me in relating to a claim for damages arising out of Clinical Negligence.

I would not hesitate to contact Longden Walker and Renney should I ever need any legal advice or assistance in the future.


South Tyneside

By providing legal advice and assistance and arranging for me to be represented at an inquest, Longden Walker and Renney helped me and a lot of other people. The Trust apologised and has changed its procedures. I am grateful for Longden Walker and Renney’s help.


Yorkshire

I just wanted to take this opportunity to pass on my sincere thanks to the team at Longden Walker & Renney in Sunderland for their dedication in bringing my partner's Clinical Negligence claim to a satisfactory conclusion.

The dedication and professional service of this company is second to none. Longden's kept me up to date on all factors of my claim, worked relentlessly on my partner's case with expert advice, and endured my questions and queries.

Words cannot express my sincere thanks to Longden's for their dedication and understanding throughout the case, and for explaining everything in laymen’s terms to us which was greatly appreciated. Once again thank you so much.

I struggle to find the words to express my gratitude to Longden Walker and Renney for their unwavering support of professionalism while handling my medical negligence case. I was kept informed and up to date each and every step of the way, and informed of the pitfalls and problems we may come up against.

Longden's were straightforward and honest all the way through this incredibly difficult time. The team's patience and empathy were boundless, and their presence by my side at the final negotiation was invaluable not only for their knowledge but for their support as well.

My case was settled out of court, very satisfactorily, and I received exactly what was awarded. The no win no fee basis that my case was taken on was exactly what it said, no hidden costs or unexpected expenses. I can not recommend Longden's highly enough to anyone for looking for a good, professional and honest solicitors.

I am really grateful and appreciate all the advice I received in my negligence case. It has been a difficult 2 and a half years for my family losing our son, but Longden's have always been spot on with their advice, and I can't thank them enough for their support and the hard work they put into resolving and coming to settlement. Thank you again, Longden's. I wish the team there all the best for the future.

I just wanted to take this opportunity to pass on my grateful thanks to Longden's for all the hard work and effort you have put in to trying to get my case off the ground for me. Due to bad luck, circumstances (and to be honest, bad timing) my original case was going nowhere until Longden's was recommended as a solicitors who could help.

With your initial and instant understanding of my predicament, and your tenacious and diligent approach to seeing justice done, your team members made an excellent fist of almost guiding my case to a successful conclusion before we frustratingly had to succumb to bureaucracy and red tape.

I extend my very grateful thanks to all the efforts that the team put in to helping me. You have a very professional yet approachable manner and must be a great asset to the firm. I will thoroughly recommend Longden's to anyone I come across (both privately and professionally) who might need expert legal assistance, as your "can do" attitude in difficult situations really is exemplary.


Fleet Sales Executive

Sincere thanks to Pam Davis, of Longden Walker & Renney for her dedication in bringing my clinical negligence claim to a satisfactory conclusion.

Pam has kept me up to date on all factors of my claim, and has been there to answer any questions I needed answering as well as being supportive in all aspects of my case. No Win, No Fee, exactly explained to me with no hidden costs or expenses (unlike some legals).

A true professional, Pam has worked hard on my behalf and I have no hesitation in recommending her services to any one looking for a successful conclusion.

Again, many thanks to Pam and Longden, Walker & Renney.

Kindest Regards

I am writing to you in reference my medical negligence claim that your solicitor Pam Davis has been working on tirelessly and painstakingly for the past 5 years. During this time I have found Pam to be a credit to your firm. Pam is an extremely conscientious, hardworking and caring individual.

This morning I received a very welcomed email from Pam advising me that the offer put forward for my claim had been accepted.

I chose Longden, Walker & Renney randomly due to the fact that my original surgery was done in Manchester and it was required that I choose a solicitor to act on my behalf from the mainland. I have absolutely no regrets with that decision. During this time Pam has displayed her professionalism to the utmost, continuously providing me with her expert advice and has endured my endless questions and queries re same. I am not an easy person to please and Pam has worked so hard to secure £160,000 on my behalf, for which I am truly grateful.

Although I still have to live with the outcomes of my surgeries this money will bring financial security for mine and my families future.

Once again I wish to reiterate that the result of my claim I believe is the end product of Pam’s committed approach to her work.

Thanks and regards

Can I say I am pleased it has all been sorted and that I am delighted with the way that you Richard made this whole process easy for me, to the extent I felt I had a friend working on my behalf. Please extend my thanks and best wishes to all your colleagues that were involved.

Thanks again so much.

Thanks firstly for representing us at the inquest pre-Christmas, and secondly for taking this case on for us. The way you’ve handled the sensitive issues surrounding my father-in-law's death, and how we were treated with genuine compassion as you gathered your information cannot be praised highly enough.

As for the representation you gave at the inquest, it would have been a whitewash without your support. You asked the questions we needed asking and didn’t rest on your laurels when cursory answers were fired back, probing further into the doctors psyche than we would ever have done.

In this consumer-led world where we’re all backs to the wall with the pressures of targets (with minimal expenditure allowed in time and cost), it was a refreshing change to be treated by someone with such compassion, professionalism and above all… care.

In return for your efforts to date I’d like to offer this as a note of thanks. Something that’s not done enough in my book. Please accept it with great pride. I look forward to dealing with you on the next stage of our journey as we fight to bring justice to those who have had a hand to play in our unnecessary loss. Thanks for your continued support.

I want to say a big thank you to Pam. My case has been handled in a very careful and professional manner. Pam has been extremely helpful and friendly, simplifying legal terms and helping me to understand every step of the process. For that, I’m grateful.

Longden Walker & Renney, solicitors in Sunderland, were recommended to me by a third party and I am forever grateful for this recommendation. I have nothing but the highest of praise for the staff who work at Longden Walker Renney.

Throughout the period of time it took to finalise my Clinical Negligence claim I dealt with three individuals and I can honestly say they were all very professional and courteous, and did their utmost to solve my claim. Longden's brought my case to a successful conclusion - with very satisfying results I may add - and I can never thank them enough.

I'm very grateful to all the staff at Longden Walker and Renney that supported me with my Claim. They were all polite and really great and very helpful. I'm happy to recommend the firm to anyone.

I would just like to say how thankful I am for all your help with my case, I am so relieved it's over! I am so appreciative of your hard work, patience and lovely understanding nature...I couldn't have had a better person fighting my corner! I will recommend you to all of my friends and family and wish you all the very best for the future.

We are grateful for the quality of advocacy provided by Longden Walker and Renney and in particular John Lowther from the team. At a very distressing and traumatizing time for us, John was able to be sensitive to our case and deal with it professionally in settling for the best outcome. We are very happy with the result and would highly recommend LWR.

Dear John

I would like to thank you for all the support and advice given to me, with regards to my late Mother.

I had "Battled" on my own for nearly a year, in trying to get justice for my Mother, with regards to the ill-treatment she received from the Hospital. Without your help and support I would have given up.

You kept me informed of any progress made and fought consistently for justice on my behalf, despite many obstacles placed in your way. When speaking to me on the phone you were always friendly, yet maintained a professional and courteous manner at all times.

After struggling for so long on my own I took "Pot-Luck" in seeking a solicitors who specialised in Clinical Negligence. I am so pleased that I found you. Your specialist colleagues in the negligence field, and your dogmatic approach to get the best possible consultant for me, are greatly appreciated.

I will happily recommend you to anybody needing legal advise.

Thanking you once again.

I'd like to thank you for all of the effort and hard work towards my case, it is much appreciated and wouldn't hesitate to recommend your services to others and would most definitely reuse the company myself. Your communication throughout made the whole process seem very simplistic and hassle-free.

Thanks a lot!

Writing from very recent experience I could not have been happier with the service and result that I got using Longden Walker and Renney, outstanding from start to finish would most definitely use again and recommend to others.

I was put in touch with Longden Walker and Renney Solicitors after a very traumatic experience with my 16 year old son and our local NHS hospital.

I was immediately assigned my own solicitor to deal with the case, a Mr John Lowther, who has looked after us in a most proffessional manner from start to finish. Having never been in this situation before, I felt comfortable right from the start, feeling that somebody totally understood what we had been through.

At all times i have felt totally at ease with John. He has been in regular contact by phone and letter, making sure we were kept up to date with their progress every single step of the way. During our phone calls he has taken the time to answer all questions, and to explain things in great detail, sometimes having to do so twice, once to me and then again to my son. This has always been done in a very personal, but still professional way.

We had a very successful settlement to our case, out of court. I truly believe this was due to the expert way in which the whole process was handled. In my teenage sons own words - "John is a legend!"'

l have the privilege to have John and his colleagues to be servicing my case for me l am very happy to recommend his company when l have had any queries there has always been a friendly voice on the other end of the phone to help and advise me no matter how insignificant it maybe, you will always be made to feel important as are all their clients.

The team are very qualified in their field with many years of experience to call upon , l would say without a doubt you would find it hard to find a better company.

Hi Pam

I want to thank you and say my life now is good.. you are a star a lovely lady. I’m very grateful for all your help. Colleen

Hi Richard

Myself and my wife would like to thank you for your success with my claim for Medical Negligence. You dealt with the claim most professionally and with a very caring sensitive manner. You provided me with regular updates at each stage and gave sound advise throughout the process.

The result has taken a great financial burden from us as due to the length of time lost from work before and after surgery financially was a struggle. We will certainly recommend yourself and your company an efficient,trusting and caring Solicitors that are there for people who need help.

Many thanks to you and your Team.


Anonymous

Oh my god that is amazing! What can a say, thank you mate! That was totally unexpected to be honest and I think I'm in shock. I would just like to thank you and your staff Neil for all of the hard work you have all put in the case over the past few years to finally get to this.

I most certainly look forward to you sending the cheque and I am sure I will be able to squeeze in a couple celebratory drinks later on tonight.

All the best and very much appreciated

We will of course be sending you a thank you card when your involvement comes to an end but I feel I really need to say something. I don't know what feelings you have when you win a case but I hope you can at some point take a moment to reflect on the enormity of what you have achieved.

You saw where we lived previous and also have a good idea of our financial situation before this case was won. You haven't just won a case you have ensured that my little girl will have everything she ever needs and in my opinion you have saved her from a lifetime of struggling.

In all the time you have been absolutely amazing and courteous even when I have been a monumental pain when I have been frustrated and impatient. I now know and appreciate why you are so meticulous and the size of the settlement purely shows how well you know your job and what experts to use.

As a family we are now so settled in our little girl’s beautiful house and we are all benefiting so so much from everything you have made happen. Nothing will ever ease the pain of what has happened but thanks purely to you our child will have a quality of life that a few years ago was beyond our wildest dreams.

In a nutshell Neil please take a moment to think that even though you are just doing your job there's a little girl and a family that without you would have struggled unimaginably.

No words will ever be able to express how grateful we are to you Neil and I will never forget what you have done. Quite simply you are in my eyes a hero to us all.

We highly recommend Longden Walker and Renney, we contacted Longden Walker and Renney in just one phone call they acknowledged that we had a case and they would be willing to act on our behalf.

We were put in contact with John Lowther who has been working hard on our case
also throughout our claim everything has been explained to us in plain English and in depth and with support,sympathy and understanding in our situation.

All telephone conversations now are on first name terms giving that personal feel making us feel that we are more than just a customer. We would highly recommend Longden Walker and Renney they are a very professional company who without doubt aim to put their clients feelings and priorities first.

Just a quick note, firstly to say thanks for representing us at the inquest pre-Christmas, secondly to thank you for taking this case on for us. The way you’ve handled the sensitive issues surrounding my father-in-law's death and how we’ve been treat with genuine compassion as you gathered your information cannot be praised highly enough.

As for the representation you gave at the inquest, it would have been a whitewash without your support. You asked the questions we needed asking and didn’t rest on your laurels when cursory answers were fired back.. probing further into the doctors psyche than we would ever have done.

In this consumer led world where we’re all backs to the wall with the pressures of targets (with minimal expenditure allowed in time and cost), it was a refreshing change to be treat by someone with such compassion, professionalism and above all… care.

In return for your efforts to date I’d like to offer this as a note of thanks. Something that’s not done enough in my book. Please accept it with great pride. I look forward to the dealing with you on the next stage of our journey as we fight to bring justice to those who have had a hand to play in our unnecessary loss.

Thanks for your continued support.

Ken is very approachable and can be relied upon to provide quick, practical and workable solutions to a wide range of business problems. He is able to explain complex legal situations in plain language that we can understand. His advice and guidance have been essential ingredients to our business growth and success.


B and R Property Limited

"Having known Ken Stenger for many years, we only thought to move our legal work to him a couple of years ago. I have no idea why we waited so long. Ken is an independent thinker who brings a personal touch to the job, but without sacrificing efficiency or attention to detail."


Mark Johnston Racing Limited

Ken and his team give us excellent service and support. Their effective and common sense approach to our everyday legal problems has been of enormous benefit to our business.


Richard Wallace Properties

I felt I just had to put pen to paper to thank you for all your help and the excellent service provided by your firm.

In 2009 I had been involved in a car accident which was not my fault whilst working and it was being dealt with by the group company solicitors which were based down in Kent. The lack of sympathy customer service and care only added to my stress and a year later I was no further forward. No one returned my calls or kept me up to date with how the case was going.

I had not realised that I could choose to use my own solicitors and was familiar with the name and reputation of Longden Walker & Renney. What a difference!!! From the first telephone call the receptionist was friendly and efficient and an appointment was made for me the next day.

Thank you for taking the time to listen and then arranging for me to speak to one of your specialist Solicitors most experienced in this kind of claim Andrew Burford. Andrew was very approachable, reassuring and professional. He made sure he had all the details, dealt with getting the paperwork from the other Solicitor and kept me informed by phone or letter along the way and nothing was too much trouble and I have now received my cheque which I am going to use for a well needed holiday, and can finally draw a line under it and move on.

I would not hesitate to recommend Longden's and infact I already have!

Many thanks and Kind regards,

Michele Keeler

Jonathan Crawford was excellent and very polite. A pleasure. Thank You.

Could not have wished for a better service. Mr Kirkwood is a pleasure to deal with.

On behalf of all the families concerned, I would like to thank youself, Laura, and any other members of staff involved in winding up the estate, for the effiicient manner in which you have undertaken the duties. Any queries we have had have been explained to us in a manner which we have easily understood. I am sure mam and dad would have also appreciated your work.

In conclusion, I would certainly call upon your help should I require legal representation in the future.

Recently my mother and father requested updates to their wills and we were recommended to contact Dermot Kirkwood at Longden, Walker and Renney.

From the very first call to the completion of the wills and associated documents, Dermot and his colleagues were responsive, professional and extremely sensitive in working with us in very difficult circumstances.

Without hesitation we highly recommend Dermot and Longdens for your legal needs.

From the very first contact by phone nearly 6 years ago now, I found Longden Walker and Renney to be so friendly, I first dealt with Miss Abigail Price, Mr Heaviside's Assistant, and she couldn't have been more helpful and calming, as i panic a lot especially when talking with a solicitor (even when you do nothing wrong you feel guilty of something ) But she was calming and soothing and most of all friendly, I like to talk a lot and she took it all in her stride and never once pushed me or rushed me through our conversations.

As for Mr Heavisides, he is totally different to what you expect or see on the tv! A very reassuring manner and voice and a good sense of humor certainly made my dealings with him very enjoyable and in fact I feel like I have now lost a friend by my case being resolved!

I have always been able to contact someone at their offices when I was in panic mode about issues with my case. I always had somewhere to turn when I felt things were going nowhere, and I was always kept in the loop of what was happening throughout the whole time Longden Walker and Renney have been fighting my case.

I would fully recommend this firm to anyone contemplating representation and also if you really want a fair fight and award then these guys and gals are the greatest I have dealt with. They never forgot that I was human and sensitive at any time and humoured me when needed too. I am totally going to miss our chats despite being relieved at the outcome of my case.

I received the cheque today and wanted to thank you for the excellent service you provided.

Your experience, tenacity, and caring were greatly appreciated, in a situation which was most distressing

I truly do not know how I would have coped without your aid and support.

I would not hesitate to recommend you and your company in future to anyone.

"Just to say a big "thank you" for all your expertise and hard work ... I really appreciate this and I am happy it has come to a positive conclusion. We would have no hesitation recommending your services to any friends or family in the future. Thanks again and best wishes."

"Thank you does not seem enough for everything that you have achieved for me and my girls. Through the 3 or so years you have been very patient, helpful and compassionate. I am very happy to be drawing a line under it all now. I am so grateful to you".

Thanks Neil.

We will of course be sending you a thank you card when your involvement comes to an end but I feel I really need to say something.

I don't know what feelings you have when you win a case but I hope you can at some point take a moment to reflect on the enormity of what you have achieved.

You saw where we lived previous and also have a good idea of our financial situation before this case was won.

You haven't just won a case you have ensured that my little girl will have everything she ever needs and in my opinion you have saved her from a lifetime of struggling.

In all the time you have been absolutely amazing and courteous even when I have been a monumental pain when I have been frustrated and impatient.

I now know and appreciate why you are so meticulous and the size of the settlement purely shows how well you know your job and what experts to use.

As a family we are now so settled in our little girl's beautiful house and we are all benefiting so so much from everything you have made happen.

Nothing will ever ease the pain of what has happened but thanks purely to you our child will have a quality of life that a few years ago was beyond our wildest dreams.

In a nutshell Neil please take a moment to think that even though you are just doing your job there's a little girl and a family that without you would have struggled unimaginably.

No words will ever be able to express how grateful we are to you Neil and I will never forget what you have done.

Quite simply you are in my eyes a hero to us all.

Cheers Neil

Mr. PM

I was given the details of Longden Walker & Renney as a company who could deal with a medical claim I had. I had never heard of them before, but from the moment that Alison Ainsley made contact with me, I was made to feel completely at ease. Alison was professional throughout and very thorough in every aspect of this case. I was kept up to date on a constant basis, and everything was fully explained to me in terms that I could easily understand.

Even when I was getting impatient with the case, and kept ringing to see what was happening, Alison was always ready to listen & explain what was happening. I would definitely recommend Longden Walker & Renney to everyone, as the service that I received was second to none. They seem to care about each client, and they seem to understand how a client is feeling, in any event, they most certainly did with me. I cannot thank them enough for everything they did for me, especially Alison & her secretary, Maxine. They were awesome.