19 March 2020
Covid 19 Update
You will undoubtedly be aware of the current wide-ranging impact, both nationally and globally, of the Covid 19 pandemic. This is causing severe disruption for both individuals and business. As a client of this firm we wanted to explain to you the current status of business within the firm and the steps we are taking to protect both our clients and staff whilst progressing what work we can during this challenging time.
The firm already had a robust business continuity plan in place, which has now been put into effect. As part of this and in line with government policy, we have enabled the lawyers and some support staff within the firm to work remotely from the office with online access to the materials and support required to continue the legal services we provide.
In those areas of work that we are able to progress, communication will still take place by way of telephone, email and, where necessary, by ordinary post. Interviews will still take place by telephone, however, we are unable to conduct face to face interviews and meetings either within or outside of the office.
Medical assessments (in those cases where one is required) may be affected, depending on the medical examiner and whether (s)he will be called into provide assistance to the NHS. If this is relevant to you we will be contacting you separately.
Civil court hearings are, for now, continuing as these can very often be dealt with by telephone. Attended hearings may be affected. Again if this is relevant to you we will be providing additional support and advice.
As things currently stand our office is closed whilst we await further guidance from the government as to when it will be safe to return and resume business as normal.
Our switchboard is closed. You will, however, still be in a position to contact the office by email at email@example.com, For existing clients you can also reach your Solicitor by contacting them on their direct dial number which you can find on correspondence.
The senior directors are communicating regularly to discuss any changes that may be required as the situation develops. We will notify you of any significant changes either by direct communication or by publishing notification on our website.
If you have any specific concerns about this please get in touch with your usual point of contact.
We remain committed to providing you with the legal support and advice you expect and wish you and your family all the very best during this challenging time.